BMC is Hiring a Technical Support Analyst.

BMC is Hiring a Technical Support Analyst. With the experience of 3-6 years. The applicant must have a B.E/B. Tech Degree.

BMC is Hiring a Technical Support Analyst.

Company Name BMC Software Pvt. Ltd.
Qualification B. E/B. Tech Degree in IT Field
Experience 3-6 Years
Job Location Pune
Job Role Technical Support Engineer
Salary Not Disclosed By The Recruiter
Industry IT-Software/Software Services

 

BMC Job Description

BMC is Hiring a Technical Support Analyst.

With the experience of 3-6 years.

What does BMC, expect from you?

  • Conduct troubleshooting.
  • Proven work experience as a Desktop Support Engineer.
  • Customize desktop applications to meet user needs.
  • Address user tickets regarding hardware, software, and networking.
  • Guide users with simple, step-by-step instructions.
  • Handle critical issues professionally and help clients/customers.
  • Solve customers’ inquiry
  • Certification in Microsoft will be an advantage.
  • Coordinate and also help the team for better performance.
  • Knowledge of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instruction.
  • Interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
  • Follow standard procedures of their organizations.
  • Experience in Microsoft SQL.
  • Hands-on Windows Server and Desktop operating systems.
  • Use the internal BMC system for the technical support process.

BMC  Highlights

  • Best salary in the Industry.
  • Will learn new things.

As a member of BMC, you are also asked to deliver the following

  • Able to work under pressure.
  • Able to multitask, prioritize, and manage time efficiently.
  • Self-Motivated.
  • Dedicated and also should be flexible.
  • Team Player.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Good listening and problem-solving skills.

Also, Check

https://jobsnippers.com/technical-support-engineer/

BMC Company Profile

BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for six years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe. Their core values drive a desire to give back to the community through volunteer efforts, financial support, and community partnerships that support the causes our people are passionate about.

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