GMR Hyderabad is Hiring a Relationship Manager.

GMR Hyderabad is Hiring a Relationship Manager. With the experience of 14-20 years. The applicant must have a Bachelors Degree.

GMR Hyderabad is Hiring a Relationship Manager.

Company Name GMR Hyderabad International Airport
Qualification Any Graduate
Experience 14- 20 Years
Job Location Hyderabad
Job Role Guest Relationship Manager
Salary Not Disclosed by the Recruiter
Industry Aviation/Aerospace Firms


GMR Hyderabad Job Description

GMR Hyderabad is Hiring a Relationship Manager

With the experience of 14-20 years.

What does GMR Hyderabad, expect from you?

  • Maintain good and long term relationships with Government agencies like CISF, Immigration, Customs, BCAS, State Protocol (GAD), Intelligence Agencies and also with the State Police for ensuring the smooth passage of guests as per set standards and protocol.
  • Manage relationships with regulatory agencies within the airport.
  • Communicate with customers and also maintain service standards daily.
  • Create and maintain a fruitful relationship with Station Heads of Airlines.
  • Coach, guide and also manage guest relations team to ensure all standards and operating procedures are running perfectly.
  • Keep a check on the eligibility list once in six months and update it with the CEO and the head team.
  • Guide the Guest Relationship team to treat VIP Guest request in professional and also in a polite manner.
  • With the help of the IT team update the GRM software whenever needed.
  • Look after asset management, vehicles, etc.
  • GR team should spot an opportunity to showcase our GMRVF facility to the guests and enhance the visibility of the Group’s CSR activities.
  • Create, change and update the SOPs when needed.
  • Always help VIP guests with their requests.
  • Help promote and maintain a positive company image.
  • Work quickly to address and resolve customer issues.
  • Take approval from the management team for any modification.
  • Arrange and make sure to check-in baggage handling for guests handled by the GR team.
  • Aptitude for fostering positive relationships.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

GMR Hyderabad Highlights

  • Best salary in the Industry.
  • Will learn new things.

As a member of GMR Hyderabad, you are also asked to deliver the following.

  • Able to multitask, prioritize, and manage time efficiently.
  • Strategic thinking and must have innate market abilities.
  • Fluency in English is a must.
  • Proficient in working on MS Office/MS Word/Excel/Outlook.
  • Self-Motivated.
  • Presentable.
  • Detail Oriented.
  • Team Player.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Good analytical, listening and problem-solving skills.

Also, Check

GMR Hyderabad Company Profile

GMR Hyderabad International Airport Limited (GHIAL) is a company promoted as a joint venture comprising the GMR Group (63%) in partnership with Airports Authority of India (AAI) (13%), Government of Telangana (13%) and Malaysia Airports Holdings Berhad (11%). The strategically located, Rajiv Gandhi International Airport at Hyderabad is well set to establish the city prominently on the global aviation map, thereby contributing to the prosperity, growth and all-round economic development of the region. They are planning to develop India’s first Airport City (Aerotropolis) spread across 1,500 acres in its vicinity. With a unique concept of integrated ecosystem covering activity centers like education, healthcare, leisure & entertainment, sports, hospitality, and offices this high-end Airport City will focus on sustainable development using Green Technologies and new generation digital infrastructure along with quality physical infrastructure.

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