Customer Service Associate Jobs in Amazon

Customer Service Associate Jobs in Amazon

Amazon Job openings for Graduate freshers as Associate, Senior Associate – (NonTechnical). Interested Candidates can directly attend the drive at the below-mentioned venue.


Company Name Amazon
Qualification Any Graduate
Experience 0 – 3 Years
Job Location Bangalore
Job Role Associate, Senior Associate – (NonTechnical)
Salary INR 2,00,000 – 2,75,000 P.A.
Industry BPO, Call Centre, ITES

Amazon Required Skills

  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • Excellent documentation skills.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Ability to concentrate follow customers issues without distraction to resolution.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
  • Work successfully in a team environment as well as independently.

Computer Knowledge Skills

  • Ability to use a desktop computer system.
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates an understanding of the Internet, website, and competitor websites.
  • Demonstrates an ability to successfully navigate websites.
  • Demonstrates a proficient knowledge of email applications.
  • Demonstrates an ability to learn in various media.
  • Ability to successfully adapt to changes in the work environment.

Amazon Customer Focus

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Ability to empathize with and prioritize customer needs.
  • Demonstrates interpersonal skills with a diverse customer base.
  • Demonstrates conflict resolution, negotiation, and de-escalation skills.
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Ability to determine customer needs and provide appropriate solutions.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.
  • Flexible with the working schedule; may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills

  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail-oriented.
  • Ability to quickly and effectively prioritize work time in various departments to meet the business need.
  • Ability to maintain composure in highly escalated situations.
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.


To know about How to apply, walkin and venue details, click here!

Amazon Walkin Recruitment for Customer Service Associate on 16th to 19th August 2016

Amazon Walkin for Customer Service Associate on 16th to 19th August 2016


Amazon is recruitment process for openings in Customer Service Associate. Eligible Candidates can walkin to the below venue as the walkin date is 16th to 19th August 2016 & time: 10:00 AM – 03:00 PM.


Recruiting Company details

Name of company :  Amazon


Company’s field: BPO / Call Centre / ITES

Amazon Job Detail

Role in the Job : Customer Service Associate

Job/venue Location:  Pune

Salary Offered: Rs 1,75,000 – 2,25,000 P.A.

Walkin Date: 16th to 19th August 2016

Eligibility for the Amazon recruitment

Minimum Qualification: Any Graduate

Batch eligible: Any batch

Experience Required for the job: 0 – 5 Years


To know about the Company and Candidate profile, Selection process, Mode of application and How to apply, click here!